Opening ShutterBid
Support
Public readiness requires a support path for bugs, safety issues, booking problems, account access, and refund questions.
Account issues, confusing screens, onboarding, and basic product questions.
Unsafe media, harassment, scams, off-platform pressure, or policy violations.
Cancellation, refund review, rebid, no-show, or incomplete delivery issues.
Support intake
This writes to the support queue so admins can review account, booking, payment, and safety issues.
Support requests marked safety or payment/refund also create moderation queue records for admin review.